Compliance engineered for the Cloud
Salesforce maintains a comprehensive set of compliance certifications and attestations to validate our #1 value of Trust.
Agentforce & Einstein Platform
Applicable to the services and features branded as:
Agentforce (collectively, “Agentforce”) which includes the following features: Agentforce Assistant, Agentforce Sales Coach, Agentforce SDR, Agentforce Service Agent.
Einstein Bots
Einstein Copy Insights
Einstein Conversation Insights
Einstein for Platform, which includes the following features: Agentforce Assistant, Prompt Builder, Einstein for Formulas, Field Generation, Einstein for Flow
Einstein for Sales , which includes the following features: Agentforce Assistant, Prompt Builder, Einstein for Formulas, Field Generation, Einstein GPT for Sales, Sales Cloud Einstein, Contracts AI, Transaction Disputes, Automatic Contact Enhancements
Please refer to the "Audits and Certifications" section of the service-specific Security, Privacy and Architecture documentation for details regarding the security and privacy related audits and certifications received.
Applicable documents by category
Name | Updated On 2025-03-10 | Infrastructure First party, AWS, Hyperforce | Category |
Name | Updated On 2025-02-07 | Infrastructure Hyperforce | Category |
Name | Updated On 2025-01-31 | Infrastructure First party | Category |
Name | Updated On 2025-01-31 | Infrastructure Hyperforce | Category |
Name | Updated On 2025-01-30 | Infrastructure Hyperforce | Category |
Name | Updated On 2025-01-30 | Infrastructure Hyperforce | Category |
Name | Updated On 2025-01-29 | Infrastructure First party, AWS, Hyperforce | Category |
Name | Updated On 2025-01-28 | Infrastructure First party, AWS, Hyperforce | Category |
Name | Updated On 2025-01-28 | Infrastructure First party, AWS, Hyperforce | Category |
Name | Updated On 2025-01-28 | Infrastructure First party, AWS, Hyperforce | Category |
Name | Updated On 2025-01-28 | Infrastructure First party, AWS, Hyperforce | Category |
Name | Updated On 2025-01-26 | Infrastructure Hyperforce | Category |
Name | Updated On 2025-01-21 | Infrastructure First party | Category |
Name | Updated On 2025-01-10 | Infrastructure AWS, Hyperforce | Category |
Name | Updated On 2025-01-02 | Infrastructure First party, AWS, Hyperforce | Category |
Name | Updated On 2025-01-02 | Infrastructure First party, AWS, Hyperforce | Category |
Name | Updated On 2024-12-20 | Infrastructure First party, AWS, Hyperforce | Category |
Name | Updated On 2024-12-20 | Infrastructure First party, AWS, Hyperforce | Category |
Name | Updated On 2024-12-20 | Infrastructure First party, AWS, Hyperforce | Category |
Name | Updated On 2024-12-20 | Infrastructure First party, AWS, Hyperforce | Category |
Name | Updated On 2024-12-20 | Infrastructure First party, AWS, Hyperforce | Category |
Name | Updated On 2024-12-19 | Infrastructure Hyperforce | Category |
Name | Updated On 2024-12-19 | Infrastructure Hyperforce | Category |
Name | Updated On 2024-12-17 | Infrastructure First party, AWS | Category |
Name | Updated On 2024-12-17 | Infrastructure First party, AWS | Category |
Name | Updated On 2024-12-17 | Infrastructure First party, AWS | Category |
Name | Updated On 2024-12-13 | Infrastructure AWS, Hyperforce | Category |
Name | Updated On 2024-12-09 | Infrastructure First party, AWS, Hyperforce | Category |
Name | Updated On 2024-12-09 | Infrastructure First party, AWS, Hyperforce | Category |
Name | Updated On 2024-12-05 | Infrastructure First party, AWS, Hyperforce | Category |
Name | Updated On 2024-11-30 | Infrastructure Hyperforce | Category |
Name | Updated On 2024-11-25 | Infrastructure AWS, Hyperforce | Category |
Name | Updated On 2024-11-25 | Infrastructure AWS | Category |
Name | Updated On 2024-11-19 | Infrastructure First party, AWS, Hyperforce | Category |
Name | Updated On 2024-11-18 | Infrastructure Hyperforce | Category |
Name | Updated On 2024-11-18 | Infrastructure Hyperforce | Category |
Name | Updated On 2024-11-13 | Infrastructure Hyperforce | Category |
Name | Updated On 2024-09-05 | Infrastructure First party, AWS, Hyperforce | Category |
Name | Updated On 2024-08-14 | Infrastructure First party, AWS, Hyperforce | Category |
Name | Updated On 2024-07-24 | Infrastructure First party, AWS, Hyperforce | Category |
Name | Updated On 2024-07-03 | Infrastructure AWS | Category |
Name | Updated On 2024-07-01 | Infrastructure First party, AWS, Hyperforce | Category |
Name | Updated On 2024-07-01 | Infrastructure First party, AWS, Hyperforce | Category |
Name | Updated On 2024-06-28 | Infrastructure AWS, Hyperforce | Category |
Name | Updated On 2024-06-26 | Infrastructure First party, AWS, Hyperforce, Azure, GCP | Category |
Name | Updated On 2024-06-10 | Infrastructure Hyperforce | Category |
Name | Updated On 2024-06-10 | Infrastructure Hyperforce | Category |
Name | Updated On 2024-05-29 | Infrastructure AWS, Hyperforce | Category |
Name | Updated On 2024-05-24 | Infrastructure AWS | Category |
Name | Updated On 2024-05-10 | Infrastructure AWS | Category |
Name | Updated On 2024-05-02 | Infrastructure AWS, Hyperforce | Category |
Name | Updated On 2024-05-01 | Infrastructure AWS | Category |
Name | Updated On 2024-02-22 | Infrastructure AWS | Category |
Name | Updated On 2024-02-22 | Infrastructure AWS | Category |
Name | Updated On 2024-01-30 | Infrastructure AWS | Category |
Name | Updated On 2024-01-08 | Infrastructure First party | Category |
Name | Updated On 2023-09-29 | Infrastructure Hyperforce | Category |
Name | Updated On 2023-08-31 | Infrastructure AWS | Category |
Name | Updated On 2023-08-31 | Infrastructure AWS | Category |
Name | Updated On 2023-08-26 | Infrastructure AWS | Category |
Name | Updated On 2023-07-17 | Infrastructure First party, AWS, Hyperforce | Category |
Name | Updated On 2023-02-06 | Infrastructure AWS | Category |
Name | Updated On 2023-02-06 | Infrastructure AWS | Category |
Name | Updated On 2022-12-02 | Infrastructure AWS | Category |
Name | Updated On 2022-10-04 | Infrastructure First party, AWS, Hyperforce | Category |
Name | Updated On 2020-07-16 | Infrastructure First party, AWS, Hyperforce | Category |
Name | Updated On 2020-07-10 | Infrastructure First party, Hyperforce | Category |
FAQ's and White Papers 
Resilience, BCP & DR 
Other Reports and Certificates 
Spain Esquema Nacional de Seguridad (ENS) 
SOC 2 
U.S. Data Privacy Framework (DPF) 
APEC Certification for Processors and Controllers 