Compliance engineered for the Cloud

Salesforce maintains a comprehensive set of compliance certifications and attestations to validate our #1 value of Trust.

Einstein Platform

Applicable to the services and features branded as Sales Cloud Einstein, Pardot Einstein, Salesforce Inbox, High Velocity Sales, Einstein Engagement Scoring, Einstein Copy Insights, Einstein Vision and Language Services, Einstein Bots, Service Cloud Einstein, Einstein Prediction Builder, Einstein Vision for Social Studio, and the Einstein Features (Activity Capture, Opportunity Scoring, Bots, Case Classification, Article Recommendations, Object Detection, and Prediction Builder).

Some specific certifications and reports may not apply to all services in the above list. Please refer to the "Audits and Certifications" section of the "Salesforce Security, Privacy and Architecture" document for any limitations.

Applicable documents by category

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Name Salesforce EU Processor Binding Corporate Rules	Updated On 2024-04-02	Infrastructure First party, AWS, Hyperforce	Category Salesforce BCRs
Name Salesforce UK Processor Binding Corporate Rules	Updated On 2024-04-02	Infrastructure First party, AWS, Hyperforce	Category Salesforce BCRs
Name SOC 2 Report - Einstein Platform on Hyperforce	Updated On 2024-03-19	Infrastructure Hyperforce	Category SOC 2
Name SOC 3 Report - Einstein Platform on Hyperforce	Updated On 2024-03-19	Infrastructure Hyperforce	Category SOC 3
Name SOC 2 Report - Einstein Bots	Updated On 2024-02-22	Infrastructure AWS	Category SOC 2
Name SOC 3 Report - Einstein Bots	Updated On 2024-02-22	Infrastructure AWS	Category SOC 3
Name ISO Statement of Applicability - v3.4 (EN)	Updated On 2024-02-15	Infrastructure First party, AWS, Hyperforce	Category ISO 27001
Name ISO Statement of Applicability - V3.4 (FR)	Updated On 2024-02-15	Infrastructure First party, AWS, Hyperforce	Category ISO 27001
Name Vulnerability/Penetration Report Summary - Einstein Vision, Language & Voice	Updated On 2024-01-30	Infrastructure AWS	Category External Security Assessments
Name NEN 7510-1:2017 Certificate	Updated On 2024-01-29	Infrastructure First party, AWS, Hyperforce	Category NEN 7510
Name HDS Certificate	Updated On 2024-01-26	Infrastructure First party, AWS, Hyperforce	Category HDS
Name ISO 27001:2013 Certificate	Updated On 2024-01-26	Infrastructure First party, AWS, Hyperforce	Category ISO 27001
Name ISO 27017:2015 Certificate	Updated On 2024-01-26	Infrastructure First party, AWS, Hyperforce	Category ISO 27017
Name ISO 27018:2019 Certificate	Updated On 2024-01-26	Infrastructure First party, AWS, Hyperforce	Category ISO 27018
Name Vulnerability/Penetration Report Summary - Salesforce Inbox Mobile (Andr./iOS)	Updated On 2024-01-08	Infrastructure First party	Category External Security Assessments
Name SOC 1 Report - Salesforce Services	Updated On 2023-12-18	Infrastructure First party, AWS	Category SOC 1
Name SOC 2 Report - Salesforce Services	Updated On 2023-12-18	Infrastructure First party, AWS	Category SOC 2
Name SOC 1 Report - Corporate Services	Updated On 2023-12-15	Infrastructure First party, AWS, Hyperforce	Category SOC 1
Name SOC 2 Report - Corporate Services	Updated On 2023-12-15	Infrastructure First party, AWS, Hyperforce	Category SOC 2
Name SOC 2 Report - Einstein Activity Platform on Hyperforce	Updated On 2023-11-27	Infrastructure Hyperforce	Category SOC 2
Name SOC 3 Report - Einstein Activity Platform on Hyperforce	Updated On 2023-11-27	Infrastructure Hyperforce	Category SOC 3
Name SOC 2 Report - Amazon Web Services (AWS)	Updated On 2023-11-22	Infrastructure AWS, Hyperforce	Category SOC 2
Name Salesforce Secure Development Lifecycle Overview	Updated On 2023-11-01	Infrastructure First party, AWS, Hyperforce	Category FAQ's and White Papers
Name Einstein GPT Security White Paper (JP)	Updated On 2023-09-29	Infrastructure Hyperforce	Category FAQ's and White Papers
Name Salesforce Hyperforce Infrastructure and Platform Security White Paper	Updated On 2023-09-29	Infrastructure Hyperforce	Category FAQ's and White Papers
Name Spain ENS High - Corporate Services	Updated On 2023-09-15	Infrastructure First party	Category Spain Esquema Nacional de Seguridad (ENS)
Name SOC 2 Report - Einstein.AI	Updated On 2023-08-31	Infrastructure AWS	Category SOC 2
Name SOC 3 Report - Einstein.AI	Updated On 2023-08-31	Infrastructure AWS	Category SOC 3
Name Vulnerability/Penetration Report Summary - Sales Cloud Einstein	Updated On 2023-08-26	Infrastructure AWS	Category External Security Assessments
Name Vulnerability/Penetration Report Summary - Service Cloud Einstein	Updated On 2023-08-26	Infrastructure AWS	Category External Security Assessments
Name Einstein GPT Security White Paper (EN)	Updated On 2023-08-01	Infrastructure Hyperforce	Category FAQ's and White Papers
Name Salesforce Third Party Risk Management Overview	Updated On 2023-07-28	Infrastructure First party, AWS, Hyperforce	Category FAQ's and White Papers
Name SOC 2 Report - Einstein Relationship Insights	Updated On 2023-07-24	Infrastructure Hyperforce	Category SOC 2
Name SOC 3 Report - Einstein Relationship Insights	Updated On 2023-07-24	Infrastructure Hyperforce	Category SOC 3
Name UK Cyber Essentials Plus Certificate	Updated On 2023-07-21	Infrastructure First party, AWS, Hyperforce	Category UK Cyber Essentials Plus
Name Data Privacy Framework (DPF) Registration	Updated On 2023-07-17	Infrastructure First party, AWS, Hyperforce	Category U.S. Data Privacy Framework (DPF)
Name SOC 3 Report - Salesforce Services	Updated On 2023-06-21	Infrastructure First party, AWS	Category SOC 3
Name SOC 2 Report - Einstein Platform	Updated On 2023-02-06	Infrastructure AWS	Category SOC 2
Name SOC 3 Report - Einstein Platform	Updated On 2023-02-06	Infrastructure AWS	Category SOC 3
Name Salesforce Vulnerability Management Program Overview	Updated On 2022-12-12	Infrastructure First party, AWS, Hyperforce	Category FAQ's and White Papers
Name Salesforce Security (Incident) Response Plan	Updated On 2022-11-01	Infrastructure First party, AWS, Hyperforce	Category FAQ's and White Papers
Name Salesforce Security (Incident) Response Plan (JP)	Updated On 2022-10-04	Infrastructure First party, AWS, Hyperforce	Category FAQ's and White Papers
Name Vulnerability/Penetration Report Summary - Diffeo	Updated On 2022-07-11	Infrastructure AWS	Category External Security Assessments
Name Vulnerability Management and Response Plan Summary	Updated On 2021-09-27	Infrastructure First party, AWS, Hyperforce	Category FAQ's and White Papers
Name International Transfers of EU Personal Data to Salesforce's Services FAQ	Updated On 2020-07-16	Infrastructure First party, AWS, Hyperforce	Category U.S. Data Privacy Framework (DPF)
Name APEC Processor Seal - Salesforce	Updated On 2020-07-10	Infrastructure First party, Hyperforce	Category APEC Certification for Processors and Controllers
Name GDPR - Data Protection Impact Assessments & Salesforce Services	Updated On N/A	Infrastructure First party, AWS, Hyperforce	Category GDPR