Compliance engineered for the Cloud
Salesforce maintains a comprehensive set of compliance certifications and attestations to validate our #1 value of Trust.

ISO 27001

The International Organization for Standardization 27001 Standard (ISO 27001) is an information security standard that ensures office sites, development centers, support centers and data centers are securely managed. These certifications run for 3 years (renewal audits) and have annual touch point audits (surveillance audits).

Applicable documents by service

NameUpdated OnInfrastructureServices
ISO/IEC 27001:2022 Certificate - Slack 2025-01-30 AWS Slack
ISO Statement of Applicability - Slack 2025-01-30 AWS Slack
ISO Statement of Applicability (English) 2025-01-28 First party, AWS, Hyperforce Audience Studio and Data Studio
B2B Commerce
B2C Commerce / Commerce Cloud
Customer Data Cloud
Einstein Platform
Heroku
LiveMessage, Sales Enablement, Quip and Salesforce.org Elevate
Marketing Cloud
Marketing Cloud - Account Engagement
MuleSoft
Salesforce Government Cloud Plus
Salesforce Professional Services
Salesforce Services, Sales Cloud, Service Cloud and Industries
Tableau
ISO Statement of Applicability (French) 2025-01-28 First party, AWS, Hyperforce Audience Studio and Data Studio
B2B Commerce
B2C Commerce / Commerce Cloud
Customer Data Cloud
Einstein Platform
Heroku
LiveMessage, Sales Enablement, Quip and Salesforce.org Elevate
Marketing Cloud
Marketing Cloud - Account Engagement
MuleSoft
Salesforce Government Cloud Plus
Salesforce Professional Services
Salesforce Services, Sales Cloud, Service Cloud and Industries
Tableau
ISO/IEC 27001:2022 Certificate 2024-12-20 First party, AWS, Hyperforce Audience Studio and Data Studio
B2B Commerce
B2C Commerce / Commerce Cloud
Customer Data Cloud
Einstein Platform
Heroku
LiveMessage, Sales Enablement, Quip and Salesforce.org Elevate
Marketing Cloud
Marketing Cloud - Account Engagement
MuleSoft
Salesforce Government Cloud Plus
Salesforce Professional Services
Salesforce Services, Sales Cloud, Service Cloud and Industries
Tableau
ISO/IEC 27001/27017/27018 Certificate - Misc. Services 2024-04-15 AWS LiveMessage, Sales Enablement, Quip and Salesforce.org Elevate
Marketing Cloud
ISO/IEC 27701:2019 Certificate - Slack 2024-01-29 AWS Slack
Slack (GovSlack)
ISO/IEC 27001:2013 Certificate - Slack 2023-11-16 AWS Slack