Compliance engineered for the Cloud

Salesforce maintains a comprehensive set of compliance certifications and attestations to validate our #1 value of Trust.

ISO 27001

The International Organization for Standardization 27001 Standard (ISO 27001) is an information security standard that ensures office sites, development centers, support centers and data centers are securely managed. These certifications run for 3 years (renewal audits) and have annual touch point audits (surveillance audits).

Applicable documents by service

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Name ISO 27001/27017/27018 Certificate - Misc. Services	Updated On 2024-04-15	Infrastructure AWS	Services LiveMessage, myTrailhead, Salesforce Anywhere, Quip, Philan. Cloud and Elevate Marketing Cloud
Name ISO Statement of Applicability - v3.4 (EN)	Updated On 2024-02-15	Infrastructure First party, AWS, Hyperforce	Services Audience Studio and Data Studio B2B Commerce B2C Commerce / Commerce Cloud Data Cloud Einstein Platform Heroku LiveMessage, myTrailhead, Salesforce Anywhere, Quip, Philan. Cloud and Elevate Marketing Cloud Marketing Cloud Account Engagement MuleSoft Salesforce Government Cloud Plus Salesforce Professional Services Salesforce Services and Additional Services Tableau
Name ISO Statement of Applicability - V3.4 (FR)	Updated On 2024-02-15	Infrastructure First party, AWS, Hyperforce	Services Audience Studio and Data Studio B2B Commerce B2C Commerce / Commerce Cloud Customer 360 Data Manager Data Cloud Einstein Platform Heroku LiveMessage, myTrailhead, Salesforce Anywhere, Quip, Philan. Cloud and Elevate Marketing Cloud Marketing Cloud Account Engagement MuleSoft Salesforce Government Cloud Plus Salesforce Professional Services Salesforce Services and Additional Services Tableau Vlocity
Name ISO/IEC 27701:2019 Certificate (Slack)	Updated On 2024-01-29	Infrastructure AWS	Services GovSlack Slack
Name ISO 27001:2013 Certificate	Updated On 2024-01-26	Infrastructure First party, AWS, Hyperforce	Services Audience Studio and Data Studio B2B Commerce B2C Commerce / Commerce Cloud ClickSoftware Customer 360 Data Manager Data Cloud Einstein Platform Heroku LiveMessage, myTrailhead, Salesforce Anywhere, Quip, Philan. Cloud and Elevate Marketing Cloud Marketing Cloud Account Engagement MuleSoft Salesforce Government Cloud Plus Salesforce Professional Services Salesforce Services and Additional Services Tableau Vlocity
Name ISO/IEC 27001:2013 Certificate - Slack	Updated On 2023-11-16	Infrastructure AWS	Services Slack
Name ISO Statement of Applicability - Slack	Updated On 2023-03-20	Infrastructure AWS	Services Slack