Compliance engineered for the Cloud

Salesforce maintains a comprehensive set of compliance certifications and attestations to validate our #1 value of Trust.

Services

Agentforce & Einstein Platform

Applicable to the services and features branded as: Agentforce (collectively, “Agentforce”) which includes the following features: Agentforce Assist

B2C Commerce / Commerce Cloud (First Party)

Applicable to the services branded as B2C Commerce/Commerce Cloud on First Party Data Centers

B2C Commerce / Commerce Cloud (Hyperforce)

Applicable to the services branded as B2C Commerce/Commerce Cloud on Hyperforce

Applicable to the services branded as Data Cloud, Customer Data Cloud (aka Salesforce Data Cloud), or Customer Data Platform (formerly branded as Sale

General (not service specific)

Applicable to Salesforce as an entity without the context of a specific service (Corporate Services)

Applicable to the services branded as Heroku.

Marketing Cloud - Account Engagement

Applicable to the services branded as Marketing Cloud Account Engagement (formerly branded as Pardot).

Marketing Cloud - Advertising

Applicable to the services branded as Marketing Cloud - Advertising

Marketing Cloud - Engagement (First Party)

Applicable to the services branded as Marketing Cloud - Engagement

Marketing Cloud - Engagement (Hyperforce)

Applicable to the services branded as Marketing Cloud - Engagement

Marketing Cloud - Growth

Applicable to the services branded as Marketing Cloud - Growth

Marketing Cloud - Intelligence

Applicable to the services branded as Marketing Cloud - Intelligence

Marketing Cloud - Personalization

Applicable to the services branded as Marketing Cloud - Personalization

Applicable to the services branded as MuleSoft or the Anypoint Platform (MuleSoft Services).

MuleSoft Government Cloud

Applicable only to the services branded as MuleSoft Government Cloud. The MuleSoft Government Cloud is a secure, FedRAMP-compliant deployment environ

Own by Salesforce

Applicable to the services branded as Own by Salesforce (formerly known as OwnCompany Inc.) which include: Backup & Recovery - Automated backups with

Applicable to the services branded as Quip

Sales Enablement

Applicable to the services branded as Sales Enablement (formerly branded as myTrailhead)

Salesforce Government Cloud Plus

Please note that some documents listed below are specific to FedRAMP-authorized environments and therefore cannot be downloaded directly from this sit

Salesforce Government Cloud Plus - Defense

Applicable only to the environment branded and sold as Government Cloud Plus - Defense Government Cloud Plus - Defense is a physically isolated, dedi

Salesforce Professional Services

Applicable to professional services performed by SFDC, its Affiliates, or its or their respective permitted subcontractors under an SOW or Order Form,

Salesforce Services (First Party)

Applicable to the core salesforce services branded as B2B Commerce on Lightning Experience, Chatter, Consumer Good Cloud, Customer 360 Audiences (Sale

Salesforce Services (Hyperforce)

Applicable to the core salesforce services branded as B2B Commerce on Lightning Experience, Chatter, Consumer Good Cloud, Customer 360 Audiences (Sale

Applicable to the services branded as Slack.

Slack (GovSlack)

Applicable only to the environment branded and sold as GovSlack. GovSlack is a dedicated instance of Slack designed to support key government regula

Applicable to the services branded as Tableau Cloud

Applicable to the services branded as Tableau Next, including the underlying Data Cloud, Tableau Semantics and Agentforce Services.

Applicable to the services branded as Tableau Server