Compliance engineered for the Cloud
Salesforce maintains a comprehensive set of compliance certifications and attestations to validate our #1 value of Trust.

Resilience, BCP & DR

Trust is Salesforce’s #1 value, and to that end, we strive to continue to earn our customers’ trust on an ongoing basis. This section provides summaries the Salesforce Enterprise Resilience framework, Business Continuity Planning (BCP) and Disaster Recovery (DR) programs maintained by Salesforce for its Cloud services. Each program is managed and regularly reviewed to ensure alignment with industry standards and regulatory compliance, ensuring Salesforce can meet commercial, compliance, and operational needs.

Applicable documents by service

Name
Updated On
2025-01-17
Infrastructure
Hyperforce
Services
Name
Updated On
2025-01-17
Infrastructure
First party, AWS, Hyperforce
Services
Name
Updated On
2025-01-09
Infrastructure
AWS
Services
Name
Updated On
2024-10-02
Infrastructure
AWS
Services
Name
Updated On
2024-09-27
Infrastructure
AWS
Services
Name
Updated On
2024-08-27
Infrastructure
First party, AWS
Services
Name
Updated On
2024-07-31
Infrastructure
AWS
Services
Name
Updated On
2024-07-31
Infrastructure
AWS
Services
Name
Updated On
2024-07-23
Infrastructure
First party
Services
Name
Updated On
2024-06-26
Infrastructure
First party, AWS, Hyperforce, Azure, GCP
Services
Name
Updated On
2024-04-26
Infrastructure
Hyperforce
Services
Name
Updated On
2023-10-13
Infrastructure
First party, AWS
Services
Name
Updated On
2023-02-13
Infrastructure
First party
Services
Name
Updated On
2022-05-02
Infrastructure
Hyperforce
Services
Name
Updated On
2020-12-11
Infrastructure
AWS
Services
Name
Updated On
2020-10-12
Infrastructure
First party
Services
Name
Updated On
2020-10-09
Infrastructure
AWS
Services
Name
Updated On
2020-09-09
Infrastructure
AWS
Services