Compliance engineered for the Cloud
Salesforce maintains a comprehensive set of compliance certifications and attestations to validate our #1 value of Trust.

PCI DSS

The Payment Card Industry Data Security Standards (PCI DSS) is a proprietary information security standard designed to ensure that companies processing, storing or transmitting payment card information maintain a secure environment. The PCI DSS applies to credit cards from the major card brands, including Visa, MasterCard, American Express, Discover, and JCB. A third-party PCI Qualified Security Assessor (QSA) assesses company systems and processes on an annual basis and issues an Attestation of Compliance (AOC). Additional information can be found at https://www.pcisecuritystandards.org

Applicable documents by service

NameUpdated OnInfrastructureServices
PCI Attestation of Compliance (AoC) Data Cloud, Einstein Platform and Agentforce 2025-01-30 Hyperforce Customer Data Cloud
Einstein Platform
PCI Responsibility Matrix -Data Cloud, Einstein Platform and Agentforce 2025-01-30 Hyperforce Customer Data Cloud
Einstein Platform
PCI Attestation of Compliance (AoC) - PredictSpring 2025-01-29 First party, AWS Salesforce Services, Sales Cloud, Service Cloud and Industries
PCI ASV Network Scan - Hyperforce EMEA (EU Central 2, Zurich, Switzerland 2025-01-21 Hyperforce B2B Commerce
Customer Data Cloud
Salesforce Services, Sales Cloud, Service Cloud and Industries
PCI Attestation of Compliance (AoC) - Salesforce Services on Hyperforce 2024-12-18 Hyperforce B2B Commerce
Salesforce Services, Sales Cloud, Service Cloud and Industries
PCI Responsibility Matrix - Salesforce Services on Hyperforce 2024-12-18 Hyperforce B2B Commerce
Salesforce Services, Sales Cloud, Service Cloud and Industries
PCI Attestation of Compliance (AoC) - MuleSoft 2024-12-17 AWS MuleSoft
PCI Responsibility Matrix - MuleSoft 2024-12-17 AWS MuleSoft
PCI ASV Network Scan - Hyperforce AMER (US West 2) N.California 2024-12-10 Hyperforce B2B Commerce
Customer Data Cloud
Salesforce Services, Sales Cloud, Service Cloud and Industries
PCI ASV Network Scan - Core 2024-11-21 First party, AWS B2B Commerce
Salesforce Services, Sales Cloud, Service Cloud and Industries
PCI ASV Network Scan - Hyperforce EMEA (EU West 2) UK 2024-11-20 Hyperforce B2B Commerce
Customer Data Cloud
Salesforce Services, Sales Cloud, Service Cloud and Industries
PCI Attestation of Compliance (AoC) - MuleSoft on Hyperforce 2024-10-31 Hyperforce MuleSoft
PCI Responsibility Matrix - MuleSoft on Hyperforce 2024-10-31 Hyperforce MuleSoft
PCI ASV Network Scan - Hyperforce APAC (North East 1) Tokyo, Japan 2024-10-29 Hyperforce B2B Commerce
Customer Data Cloud
Salesforce Services, Sales Cloud, Service Cloud and Industries
PCI Attestation of Compliance (AoC) - Commerce Cloud on Hyperforce 2024-09-09 Hyperforce B2C Commerce / Commerce Cloud
PCI Responsibility Matrix - Commerce Cloud on Hyperforce 2024-09-09 Hyperforce B2C Commerce / Commerce Cloud
PCI ASV Network Scan - MuleSoft 2024-08-14 AWS MuleSoft
PCI ASV Network Scan - Salesforce.org Payment Services 2024-08-14 AWS Salesforce Services, Sales Cloud, Service Cloud and Industries
PCI Responsibility Matrix - Salesforce Services 2024-07-31 First party, AWS B2B Commerce
Salesforce Services, Sales Cloud, Service Cloud and Industries
PCI Attestation of Compliance (AoC) - Heroku 2024-07-26 AWS Heroku
PCI Attestation of Compliance (AoC) - Salesforce.org Payment Services 2024-07-26 First party, AWS Salesforce Services, Sales Cloud, Service Cloud and Industries
PCI Responsibility Matrix - Heroku 2024-07-26 AWS Heroku
PCI Responsibility Matrix - Salesforce.org Payment Services 2024-07-26 First party, AWS Salesforce Services, Sales Cloud, Service Cloud and Industries
PCI Attestation of Compliance (AoC) - Commerce Cloud on 1P 2024-07-16 First party B2C Commerce / Commerce Cloud
PCI Attestation of Compliance (AoC) - Salesforce Services 2024-07-16 First party, AWS B2B Commerce
Salesforce Services, Sales Cloud, Service Cloud and Industries
PCI Responsibility Matrix - Commerce Cloud on 1P 2024-07-16 First party B2C Commerce / Commerce Cloud
PCI ASV Network Scan - Hyperforce AMER (US East 1) N.Virginia 2024-07-12 Hyperforce B2B Commerce
Customer Data Cloud
Salesforce Services, Sales Cloud, Service Cloud and Industries
PCI ASV Network Scan - Hyperforce AMER (US East 2) Ohio 2024-07-12 Hyperforce B2B Commerce
Customer Data Cloud
Salesforce Services, Sales Cloud, Service Cloud and Industries
PCI ASV Network Scan - Hyperforce APAC (North East 2) Seoul, South Korea 2024-07-12 Hyperforce B2B Commerce
Customer Data Cloud
Salesforce Services, Sales Cloud, Service Cloud and Industries
PCI ASV Network Scan - Hyperforce APAC (South 1) Mumbai, India 2024-07-12 Hyperforce B2B Commerce
Customer Data Cloud
Salesforce Services, Sales Cloud, Service Cloud and Industries
PCI ASV Network Scan - Hyperforce APAC (South East 1) Singapore) 2024-07-12 Hyperforce B2B Commerce
Customer Data Cloud
Salesforce Services, Sales Cloud, Service Cloud and Industries
PCI ASV Network Scan - Hyperforce APAC (South East 2) Sydney, Australia 2024-07-12 Hyperforce B2B Commerce
Customer Data Cloud
Salesforce Services, Sales Cloud, Service Cloud and Industries
PCI ASV Network Scan - Hyperforce APAC (South East 3) Indonesia 2024-07-12 Hyperforce B2B Commerce
Customer Data Cloud
Salesforce Services, Sales Cloud, Service Cloud and Industries
PCI ASV Network Scan - Hyperforce Canada (CA Central 1) Canada 2024-07-12 Hyperforce B2B Commerce
Customer Data Cloud
Salesforce Services, Sales Cloud, Service Cloud and Industries
PCI ASV Network Scan - Hyperforce EMEA (EU Central 1) Germany 2024-07-12 Hyperforce B2B Commerce
Customer Data Cloud
Salesforce Services, Sales Cloud, Service Cloud and Industries
PCI ASV Network Scan - Hyperforce EMEA (EU North 1) Sweden 2024-07-12 Hyperforce B2B Commerce
Customer Data Cloud
Salesforce Services, Sales Cloud, Service Cloud and Industries
PCI ASV Network Scan - Hyperforce EMEA (EU South 1) Italy 2024-07-12 Hyperforce
PCI ASV Network Scan - Hyperforce EMEA (EU West 3) France 2024-07-12 Hyperforce B2B Commerce
Customer Data Cloud
Salesforce Services, Sales Cloud, Service Cloud and Industries
PCI ASV Network Scan - Hyperforce LACA (SA East 1) Brazil 2024-07-12 Hyperforce B2B Commerce
Customer Data Cloud
Salesforce Services, Sales Cloud, Service Cloud and Industries
PCI ASV Network Scan - Hyperforce ME Central 1 -United Arab Emirates 2024-07-12 Hyperforce
PCI ASV Network Scan - Heroku 2023-09-08 AWS Heroku
PCI Attestation of Compliance (AoC) - Government Cloud Plus 2021-02-01 AWS, Hyperforce Salesforce Government Cloud Plus