Compliance engineered for the Cloud
Salesforce maintains a comprehensive set of compliance certifications and attestations to validate our #1 value of Trust.

SOC 2

The American Institute of Certified Public Accountants (AICPA) Service Organization Controls (SOC) reports give assurance over control environments as they relate to the retrieval, storage, processing, and transfer of data. The reports cover IT General controls and controls around availability, confidentiality and security of customer data. The SOC 2 reports cover controls around security, availability, and confidentiality of customer data. Additional information can be found at https://www.aicpa.org/interestareas/frc/assuranceadvisoryservices/aicpasoc2report.html

Applicable documents by service

NameUpdated OnInfrastructureServices
SOC 2 Report - PredictSpring 2025-01-29 AWS Salesforce Services, Sales Cloud, Service Cloud and Industries
SOC 2 Report - Amazon Web Services (AWS) 2025-01-10 AWS, Hyperforce Audience Studio and Data Studio
Customer Data Cloud
Einstein Platform
Heroku
LiveMessage, Sales Enablement, Quip and Salesforce.org Elevate
Marketing Cloud - Account Engagement
MuleSoft
MuleSoft Government Cloud
Salesforce Services, Sales Cloud, Service Cloud and Industries
Slack
Tableau
SOC 2 Report - Slack 2025-01-09 AWS Slack
SOC 2 Report - Activity Platform on Hyperforce 2024-12-19 Hyperforce Einstein Platform
Salesforce Services, Sales Cloud, Service Cloud and Industries
SOC 2 Report - Advertising Studio on Hyperforce 2024-12-19 Hyperforce Marketing Cloud
SOC 2 Report - Heroku 2024-12-19 AWS Heroku
SOC 2 Report - MuleSoft 2024-12-19 AWS MuleSoft
SOC 2 Report - Salesforce Vlocity Services 2024-12-19 First party, AWS, Hyperforce Salesforce Services, Sales Cloud, Service Cloud and Industries
SOC 2 Report - Salesforce Services 2024-12-17 First party, AWS B2B Commerce
Einstein Platform
Salesforce Services, Sales Cloud, Service Cloud and Industries
SOC 2 Report - Salesforce Services on Hyperforce 2024-12-17 Hyperforce B2B Commerce
Salesforce Services, Sales Cloud, Service Cloud and Industries
SOC 2 Report - Commerce Cloud 2024-12-13 First party B2C Commerce / Commerce Cloud
SOC 2 Report - Salesforce Data Cloud (fka CDP) 2024-12-13 Hyperforce Customer Data Cloud
SOC 2 Report - Corporate Services 2024-12-09 First party, AWS, Hyperforce Audience Studio and Data Studio
B2B Commerce
B2C Commerce / Commerce Cloud
Customer Data Cloud
Einstein Platform
Heroku
LiveMessage, Sales Enablement, Quip and Salesforce.org Elevate
Marketing Cloud
Marketing Cloud - Account Engagement
MuleSoft
Salesforce Government Cloud Plus
Salesforce Professional Services
Salesforce Services, Sales Cloud, Service Cloud and Industries
Tableau
SOC 2 Report - Marketing Cloud Account Engagement (fka Pardot) 2024-12-09 AWS Marketing Cloud - Account Engagement
SOC 2 Report - OpenAI 2024-11-25 AWS, Hyperforce Audience Studio and Data Studio
B2B Commerce
Customer Data Cloud
Einstein Platform
Heroku
LiveMessage, Sales Enablement, Quip and Salesforce.org Elevate
Marketing Cloud
Marketing Cloud - Account Engagement
MuleSoft
MuleSoft Government Cloud
Salesforce Services, Sales Cloud, Service Cloud and Industries
Tableau
SOC 2 Report - Einstein Platform and Agentforce on Hyperforce 2024-11-18 Hyperforce Einstein Platform
SOC 2 Report - MuleSoft on Hyperforce 2024-11-18 Hyperforce MuleSoft
SOC 2 Report - Salesforce Spiff on Hyperforce 2024-11-06 Hyperforce Salesforce Services, Sales Cloud, Service Cloud and Industries
SOC 2 Report - Field Service 2024-06-24 AWS, Hyperforce Salesforce Services, Sales Cloud, Service Cloud and Industries
SOC 2 Report - MC Intelligence (fka Datorama) 2024-06-24 AWS, Azure Marketing Cloud
SOC 2 Report - Marketing Cloud Einstein 2024-06-18 AWS Marketing Cloud
SOC 2 Report - Marketing Cloud Engagement on Hyperforce + Marketing Cloud Growth 2024-06-18 Hyperforce Marketing Cloud
SOC 2 Report - Quip 2024-06-18 AWS LiveMessage, Sales Enablement, Quip and Salesforce.org Elevate
SOC 2 Report - Salesforce Maps 2024-06-18 AWS Salesforce Services, Sales Cloud, Service Cloud and Industries
SOC 2 Report - Personalization (fka Interaction Studio) 2024-06-13 AWS Marketing Cloud
SOC 2 Report - Tableau 2024-06-12 AWS Tableau
SOC 2 Report - ClickSoftware Field Service Edge 2024-06-10 AWS Salesforce Services, Sales Cloud, Service Cloud and Industries
SOC 2 Report - Einstein Relationship Insights 2024-06-10 Hyperforce Einstein Platform
SOC 2 Report - Marketing Cloud Einstein on Hyperforce 2024-06-10 Hyperforce Marketing Cloud
SOC 2 Report - Marketing Cloud Engagement (fka ExactTarget) 2024-06-10 First party Marketing Cloud
Salesforce Services, Sales Cloud, Service Cloud and Industries
SOC 2 Report - Social Studio 2024-06-10 First party Marketing Cloud
SOC 2 Report - Spiff 2024-05-21 GCP Salesforce Services, Sales Cloud, Service Cloud and Industries
SOC 2 Report - Tableau on Hyperforce 2024-05-21 Hyperforce Tableau
SOC2 HITRUST Report - Slack 2024-03-25 AWS Slack
SOC 2 Report - Einstein Bots 2024-02-22 AWS Einstein Platform
SOC 2 Report - Audience Studio 2023-12-18 AWS Audience Studio and Data Studio
Marketing Cloud
SOC 2 Report - Einstein.AI 2023-08-31 AWS Einstein Platform
SOC 2 Report - Einstein Platform 2023-02-06 AWS Einstein Platform
SOC 2 Report - Government Cloud Plus 2022-12-19 AWS Salesforce Government Cloud Plus
SOC 2 Report - Narrative Science 2022-08-18 AWS Tableau
SOC 2 Report - Mobify (Commerce Cloud Managed Runtime) 2022-01-18 First party B2C Commerce / Commerce Cloud
SOC 2 Report (Type 1) - Workplace Command Center and Employee Wellness Check 2021-01-22 First party Salesforce Services, Sales Cloud, Service Cloud and Industries
SOC 2 Report (Type 1) - Salesforce.org 2020-04-30 First party, AWS Salesforce Services, Sales Cloud, Service Cloud and Industries