SOC 2 Report - Personalization (fka Interaction Studio)
The American Institute of Certified Public Accountants (AICPA) Service Organization Controls (SOC) reports give assurance over control environments as they relate to the retrieval, storage, processing, and transfer of data. The reports cover IT General controls and controls around availability, confidentiality and security of customer data. The SOC 2 reports cover controls around security, availability, and confidentiality of customer data.
As of 2025, this report is now a consolidated report consisting of Marketing Cloud Engagement, Marketing Cloud Advertising, Marketing Cloud Einstein, Marketing Cloud Personalization, Marketing Cloud Growth Edition and Marketing Cloud Advanced Edition, and Marketing Intelligence.
Files
Available versions for download
| Reporting Start Date | Reporting End Date | Updated On | Notes | Actions |
|---|---|---|---|---|
| 2024-05-01 | 2025-04-30 | 2025-06-12 | - | |
| 2023-05-01 | 2024-04-30 | 2024-06-13 | - | |
| 2022-05-01 | 2023-04-30 | 2023-06-21 | - | |
| 2021-11-01 | 2022-10-31 | 2022-12-07 | - | |
| 2020-11-01 | 2021-10-31 | 2021-12-15 | - | |
| 2020-10-31 | 2020-10-31 | 2021-02-17 | - |
Services covered
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