Security Perspective on the Shared Responsibility Model

Understanding the shared responsibility model between Salesforce and our customers/partners is an important concept. Trust is our #1 core value and as a data processor we implement robust security and privacy measures to protect the confidentiality, integrity and availability of our customer data. It is equally important for our customers to understand and review the capabilities available to them and secure their instance of Salesforce to meet their security, contractual and regulatory obligations. This whitepaper is aimed to assist customers in understanding the partnership model from a security and compliance roles and responsibilities perspective.