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ISO 27018

The International Organization for Standardization 27018 Standard (ISO 27018) covers privacy protections for the processing of personal information by cloud service providers.

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ISO/IEC 27018:2019 Certificate2025-12-17
First party
AWS
Hyperforce
Agentforce & Einstein PlatformAgentforce & Einstein Platform
B2C Commerce / Commerce Cloud (Hyperforce)B2C Commerce / Commerce Cloud (Hyperforce)
Data CloudData Cloud
General (not service specific)General (not service specific)
HerokuHeroku
Marketing Cloud - Account EngagementMarketing Cloud - Account Engagement
Marketing Cloud - AdvertisingMarketing Cloud - Advertising
Marketing Cloud - AdvertisingMarketing Cloud - Advertising
Marketing Cloud - Engagement (First Party)Marketing Cloud - Engagement (First Party)
Marketing Cloud - Engagement (Hyperforce)Marketing Cloud - Engagement (Hyperforce)
Marketing Cloud - Growth Edition and Marketing Cloud Advanced EditionMarketing Cloud - Growth Edition and Marketing Cloud Advanced Edition
Marketing Cloud - IntelligenceMarketing Cloud - Intelligence
MuleSoftMuleSoft
QuipQuip
Salesforce Professional ServicesSalesforce Professional Services
Salesforce Services (First Party)Salesforce Services (First Party)
Salesforce Services (Hyperforce)Salesforce Services (Hyperforce)
Tableau CloudTableau Cloud
Tableau NextTableau Next
ISO/IEC 27018:2019 Certificate - Slack2023-11-16
AWS
SlackSlack
Slack (GovSlack)Slack (GovSlack)