Salesforce Sub-Outsourcing Risk Management Overview (JP)

This document is a Japanese translation of the official "Salesforce Sub-Outsourcing Risk Management Overview" for reference. The original English version of this document is the only version valid between customers and SFDC.

Files

Available versions for download

Reporting Start Date	Reporting End Date	Updated On	Notes	Actions
2025-06-01	-	2026-01-21	-	Login to download

Services covered

Services related to this document

Agentforce & Einstein Platform

Applicable to the services and features branded as: Agentforce (collectively, “Agentforce”) which includes the following features: Agentforce Assistant, Agentforce Sales Coach, Agentforce SDR, Agent

B2C Commerce / Commerce Cloud (First Party)

Applicable to the services branded as B2C Commerce/Commerce Cloud on First Party Data Centers

B2C Commerce / Commerce Cloud (Hyperforce)

Applicable to the services branded as B2C Commerce/Commerce Cloud on Hyperforce

Data Cloud

Applicable to the services branded as Data Cloud, Customer Data Cloud (aka Salesforce Data Cloud), or Customer Data Platform (formerly branded as Salesforce CDP).

General (not service specific)

Applicable to Salesforce as an entity without the context of a specific service (Corporate Services)

Heroku

Applicable to the services branded as Heroku.

Marketing Cloud - Account Engagement

Applicable to the services branded as Marketing Cloud Account Engagement (formerly branded as Pardot).

Marketing Cloud - Advertising

Applicable to the services branded as Marketing Cloud - Advertising

Marketing Cloud - Engagement (First Party)

Applicable to the services branded as Marketing Cloud - Engagement

Marketing Cloud - Engagement (Hyperforce)

Applicable to the services branded as Marketing Cloud - Engagement

Marketing Cloud Growth Edition and Marketing Cloud Advanced Edition

Applicable to the services branded as Marketing Cloud Growth Edition and Marketing Cloud Advanced Edition

Marketing Cloud - Intelligence

Applicable to the services branded as Marketing Cloud - Intelligence

Marketing Cloud - Personalization

Applicable to the services branded as Marketing Cloud - Personalization

MuleSoft

Applicable to the services branded as MuleSoft or the Anypoint Platform (MuleSoft Services).

Own by Salesforce

Applicable to the services branded as Own by Salesforce (formerly known as OwnCompany Inc.) which include: Backup & Recovery - Automated backups with rapid, stress-free recovery options. Data Securit

Quip

Applicable to the services branded as Quip

Sales Enablement

Applicable to the services branded as Sales Enablement (formerly branded as myTrailhead)

Salesforce Services (First Party)

Applicable to the core salesforce services branded as B2B Commerce on Lightning Experience, Chatter, Consumer Good Cloud, Customer 360 Audiences (Salesforce UCI Org SPARC), Database.com, Einstein Rela

Salesforce Services (Hyperforce)

Slack

Applicable to the services branded as Slack.

Tableau Cloud

Applicable to the services branded as Tableau Cloud

Tableau Server

Applicable to the services branded as Tableau Server