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General Compliance Related Documents

Documents referenced from the Main Subscription Agreement (MSA).

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Einstein Platform - Security, Privacy, and Architecture (SPARC)2026-01-30
AWS
Hyperforce
Agentforce & Einstein PlatformAgentforce & Einstein Platform
Tableau NextTableau Next
Heroku - Security, Privacy, and Architecture (SPARC)2026-01-30
AWS
HerokuHeroku
Marketing Cloud - Security, Privacy, and Architecture (SPARC)2026-01-30
AWS
Marketing Cloud - AdvertisingMarketing Cloud - Advertising
Marketing Cloud - Engagement (First Party)Marketing Cloud - Engagement (First Party)
Marketing Cloud - IntelligenceMarketing Cloud - Intelligence
Marketing Cloud - PersonalizationMarketing Cloud - Personalization
Mulesoft - Security, Privacy, and Architecture (SPARC)2026-01-30
AWS
MuleSoftMuleSoft
MuleSoft Government CloudMuleSoft Government Cloud
Salesforce Services (First Party) - Security, Privacy, and Architecture (SPARC)2026-01-30
First party
Salesforce Services (First Party)Salesforce Services (First Party)
Slack - Security, Privacy, and Architecture (SPARC)2026-01-30
AWS
SlackSlack
Slack (GovSlack)Slack (GovSlack)
Hyperforce - Security, Privacy, and Architecture (SPARC)2025-05-13
Hyperforce
B2C Commerce / Commerce Cloud (Hyperforce)B2C Commerce / Commerce Cloud (Hyperforce)
Data CloudData Cloud
Marketing Cloud - Engagement (Hyperforce)Marketing Cloud - Engagement (Hyperforce)
Marketing Cloud - Growth Edition and Marketing Cloud Advanced EditionMarketing Cloud - Growth Edition and Marketing Cloud Advanced Edition
MuleSoftMuleSoft
Salesforce Services (Hyperforce)Salesforce Services (Hyperforce)
Tableau CloudTableau Cloud
Tableau NextTableau Next
Salesforce Infrastructure & Sub-processors Documentation2025-05-13
First party
AWS
Hyperforce
Azure
GCP
Agentforce & Einstein PlatformAgentforce & Einstein Platform
B2C Commerce / Commerce Cloud (First Party)B2C Commerce / Commerce Cloud (First Party)
B2C Commerce / Commerce Cloud (Hyperforce)B2C Commerce / Commerce Cloud (Hyperforce)
Data CloudData Cloud
General (not service specific)General (not service specific)
HerokuHeroku
Marketing Cloud - Account EngagementMarketing Cloud - Account Engagement
Marketing Cloud - AdvertisingMarketing Cloud - Advertising
Marketing Cloud - Engagement (First Party)Marketing Cloud - Engagement (First Party)
Marketing Cloud - Engagement (Hyperforce)Marketing Cloud - Engagement (Hyperforce)
Marketing Cloud - Growth Edition and Marketing Cloud Advanced EditionMarketing Cloud - Growth Edition and Marketing Cloud Advanced Edition
Marketing Cloud - IntelligenceMarketing Cloud - Intelligence
Marketing Cloud - PersonalizationMarketing Cloud - Personalization
MuleSoftMuleSoft
MuleSoft Government CloudMuleSoft Government Cloud
Own by SalesforceOwn by Salesforce
QuipQuip
Sales EnablementSales Enablement
Salesforce Professional ServicesSalesforce Professional Services
Salesforce Services (First Party)Salesforce Services (First Party)
Salesforce Services (Hyperforce)Salesforce Services (Hyperforce)
SlackSlack
Slack (GovSlack)Slack (GovSlack)
Tableau CloudTableau Cloud
Marketing Cloud Account Engagement - Security, Privacy, and Architecture (SPARC)2024-06-18
AWS
Marketing Cloud - Account EngagementMarketing Cloud - Account Engagement
Government Cloud Plus - Security, Privacy, and Architecture (SPARC)2024-05-16
AWS
Hyperforce
Government Cloud PlusGovernment Cloud Plus

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