Resilience, BCP & DR

Trust is Salesforce’s #1 value, and to that end, we strive to continue to earn our customers’ trust on an ongoing basis. This section provides summaries the Salesforce Enterprise Resilience framework, Business Continuity Planning (BCP) and Disaster Recovery (DR) programs maintained by Salesforce for its Cloud services. Each program is managed and regularly reviewed to ensure alignment with industry standards and regulatory compliance, ensuring Salesforce can meet commercial, compliance, and operational needs.