FAQ's and White Papers

Security White Papers and FAQ's related to topics such as enterprise security, business continuity, ransomware, vulnerability management, incident management, security related implementation best practice and more.

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Documents in this category

Name	Updated On	Infrastructure	Services
Salesforce Distributed Denial of Service (DDoS) Risk Mitigation Overview	2026-02-05	First party AWS	B2C Commerce / Commerce Cloud (First Party) B2C Commerce / Commerce Cloud (Hyperforce) Data Cloud Marketing Cloud - Advertising Marketing Cloud - Engagement (First Party) Marketing Cloud - Engagement (Hyperforce) MuleSoft Salesforce Services (First Party) Salesforce Services (Hyperforce)
Salesforce Ransomware Mitigation Summary (EN)	2026-02-03	First party AWS Hyperforce	B2C Commerce / Commerce Cloud (First Party) B2C Commerce / Commerce Cloud (Hyperforce) Data Cloud Salesforce Services (First Party) Salesforce Services (Hyperforce)
Salesforce Services - Security Guide	2026-01-30	First party Hyperforce	Data Cloud Salesforce Services (First Party) Salesforce Services (Hyperforce)
Salesforce Shield Platform Encryption Architecture	2026-01-30	First party Hyperforce	Government Cloud Plus Salesforce Services (First Party) Salesforce Services (Hyperforce)
Salesforce Ransomware Mitigation Summary (JP)	2026-01-29	First party AWS Hyperforce	B2C Commerce / Commerce Cloud (First Party) B2C Commerce / Commerce Cloud (Hyperforce) Data Cloud Marketing Cloud - Personalization Salesforce Services (First Party) Salesforce Services (Hyperforce)
Salesforce Vulnerability Management Program Overview (JP)	2026-01-29	First party AWS Hyperforce	Agentforce & Einstein Platform B2C Commerce / Commerce Cloud (First Party) B2C Commerce / Commerce Cloud (Hyperforce) Data Cloud General (not service specific) Heroku Marketing Cloud - Account Engagement Marketing Cloud - Advertising Marketing Cloud - Engagement (First Party) Marketing Cloud - Engagement (Hyperforce) Marketing Cloud - Growth Edition and Marketing Cloud Advanced Edition Marketing Cloud - Intelligence Marketing Cloud - Personalization MuleSoft MuleSoft Government Cloud Own by Salesforce Quip Sales Enablement Salesforce Professional Services Salesforce Services (First Party) Salesforce Services (Hyperforce) Slack Slack (GovSlack) Tableau Cloud
Salesforce Distributed Denial of Service (DDoS) Risk Mitigation Overview (JP)	2026-01-28	First party AWS Hyperforce	B2C Commerce / Commerce Cloud (First Party) B2C Commerce / Commerce Cloud (Hyperforce) Data Cloud Marketing Cloud - Advertising Marketing Cloud - Engagement (First Party) Marketing Cloud - Engagement (Hyperforce) MuleSoft Salesforce Services (First Party) Salesforce Services (Hyperforce)
Salesforce Third Party Risk Management Overview (JP)	2026-01-23	First party AWS Hyperforce	Agentforce & Einstein Platform B2C Commerce / Commerce Cloud (First Party) B2C Commerce / Commerce Cloud (Hyperforce) Data Cloud General (not service specific) Heroku Marketing Cloud - Account Engagement Marketing Cloud - Advertising Marketing Cloud - Engagement (First Party) Marketing Cloud - Engagement (Hyperforce) Marketing Cloud - Growth Edition and Marketing Cloud Advanced Edition Marketing Cloud - Intelligence Marketing Cloud - Personalization MuleSoft MuleSoft Government Cloud Own by Salesforce Quip Sales Enablement Salesforce Professional Services Salesforce Services (First Party) Salesforce Services (Hyperforce) Slack Slack (GovSlack) Tableau Cloud Tableau Next
Salesforce Sub-Outsourcing Risk Management Overview (JP)	2026-01-21	First party Hyperforce	Agentforce & Einstein Platform B2C Commerce / Commerce Cloud (First Party) B2C Commerce / Commerce Cloud (Hyperforce) Data Cloud General (not service specific) Heroku Marketing Cloud - Account Engagement Marketing Cloud - Advertising Marketing Cloud - Engagement (First Party) Marketing Cloud - Engagement (Hyperforce) Marketing Cloud - Growth Edition and Marketing Cloud Advanced Edition Marketing Cloud - Intelligence Marketing Cloud - Personalization MuleSoft Own by Salesforce Quip Sales Enablement Salesforce Services (First Party) Salesforce Services (Hyperforce) Slack Tableau Cloud Tableau Server
Salesforce Vulnerability Management Program Overview (EN)	2026-01-14	First party AWS Hyperforce	Agentforce & Einstein Platform B2C Commerce / Commerce Cloud (First Party) B2C Commerce / Commerce Cloud (Hyperforce) Data Cloud General (not service specific) Heroku Marketing Cloud - Account Engagement Marketing Cloud - Advertising Marketing Cloud - Engagement (First Party) Marketing Cloud - Engagement (Hyperforce) Marketing Cloud - Growth Edition and Marketing Cloud Advanced Edition Marketing Cloud - Intelligence Marketing Cloud - Personalization MuleSoft MuleSoft Government Cloud Own by Salesforce Quip Sales Enablement Salesforce Professional Services Salesforce Services (First Party) Salesforce Services (Hyperforce) Slack Slack (GovSlack) Tableau Cloud

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