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FAQ's and White Papers

Security White Papers and FAQ's related to topics such as enterprise security, business continuity, ransomware, vulnerability management, incident management, security related implementation best practice and more.

Related documents

Documents in this category

Name
Updated On
InfrastructureServices
Salesforce Vulnerability Management Program Overview (EN)2026-01-14
First party
AWS
Hyperforce
Agentforce & Einstein PlatformAgentforce & Einstein Platform
B2C Commerce / Commerce Cloud (First Party)B2C Commerce / Commerce Cloud (First Party)
B2C Commerce / Commerce Cloud (Hyperforce)B2C Commerce / Commerce Cloud (Hyperforce)
Data CloudData Cloud
General (not service specific)General (not service specific)
HerokuHeroku
Marketing Cloud - Account EngagementMarketing Cloud - Account Engagement
Marketing Cloud - AdvertisingMarketing Cloud - Advertising
Marketing Cloud - Engagement (First Party)Marketing Cloud - Engagement (First Party)
Marketing Cloud - Engagement (Hyperforce)Marketing Cloud - Engagement (Hyperforce)
Marketing Cloud Growth Edition and Marketing Cloud Advanced EditionMarketing Cloud Growth Edition and Marketing Cloud Advanced Edition
Marketing Cloud - IntelligenceMarketing Cloud - Intelligence
Marketing Cloud - PersonalizationMarketing Cloud - Personalization
MuleSoftMuleSoft
MuleSoft Government CloudMuleSoft Government Cloud
Own by SalesforceOwn by Salesforce
QuipQuip
Sales EnablementSales Enablement
Salesforce Professional ServicesSalesforce Professional Services
Salesforce Services (First Party)Salesforce Services (First Party)
Salesforce Services (Hyperforce)Salesforce Services (Hyperforce)
SlackSlack
Slack (GovSlack)Slack (GovSlack)
Tableau CloudTableau Cloud
Salesforce Distributed Denial of Service (DDoS) Risk Mitigation Overview2026-01-12
First party
AWS
B2C Commerce / Commerce Cloud (First Party)B2C Commerce / Commerce Cloud (First Party)
B2C Commerce / Commerce Cloud (Hyperforce)B2C Commerce / Commerce Cloud (Hyperforce)
Data CloudData Cloud
Marketing Cloud - AdvertisingMarketing Cloud - Advertising
Marketing Cloud - Engagement (First Party)Marketing Cloud - Engagement (First Party)
Marketing Cloud - Engagement (Hyperforce)Marketing Cloud - Engagement (Hyperforce)
MuleSoftMuleSoft
Salesforce Services (First Party)Salesforce Services (First Party)
Salesforce Services (Hyperforce)Salesforce Services (Hyperforce)
Salesforce Security Commitment to Customer Trust Whitepaper2026-01-08
First party
AWS
Hyperforce
Agentforce & Einstein PlatformAgentforce & Einstein Platform
B2C Commerce / Commerce Cloud (First Party)B2C Commerce / Commerce Cloud (First Party)
B2C Commerce / Commerce Cloud (Hyperforce)B2C Commerce / Commerce Cloud (Hyperforce)
Data CloudData Cloud
General (not service specific)General (not service specific)
HerokuHeroku
Marketing Cloud - Account EngagementMarketing Cloud - Account Engagement
Marketing Cloud - AdvertisingMarketing Cloud - Advertising
Marketing Cloud - Engagement (First Party)Marketing Cloud - Engagement (First Party)
Marketing Cloud - Engagement (Hyperforce)Marketing Cloud - Engagement (Hyperforce)
Marketing Cloud Growth Edition and Marketing Cloud Advanced EditionMarketing Cloud Growth Edition and Marketing Cloud Advanced Edition
Marketing Cloud - IntelligenceMarketing Cloud - Intelligence
Marketing Cloud - PersonalizationMarketing Cloud - Personalization
MuleSoftMuleSoft
MuleSoft Government CloudMuleSoft Government Cloud
Own by SalesforceOwn by Salesforce
QuipQuip
Sales EnablementSales Enablement
Salesforce Professional ServicesSalesforce Professional Services
Salesforce Services (First Party)Salesforce Services (First Party)
Salesforce Services (Hyperforce)Salesforce Services (Hyperforce)
SlackSlack
Slack (GovSlack)Slack (GovSlack)
Tableau CloudTableau Cloud
Tableau NextTableau Next
Tableau ServerTableau Server
Salesforce Ransomware Mitigation Summary (EN)2026-01-05
First party
AWS
Hyperforce
B2C Commerce / Commerce Cloud (First Party)B2C Commerce / Commerce Cloud (First Party)
B2C Commerce / Commerce Cloud (Hyperforce)B2C Commerce / Commerce Cloud (Hyperforce)
Data CloudData Cloud
Salesforce Services (First Party)Salesforce Services (First Party)
Salesforce Services (Hyperforce)Salesforce Services (Hyperforce)
Salesforce Third Party Risk Management Overview (EN)2026-01-05
First party
AWS
Hyperforce
Agentforce & Einstein PlatformAgentforce & Einstein Platform
B2C Commerce / Commerce Cloud (First Party)B2C Commerce / Commerce Cloud (First Party)
B2C Commerce / Commerce Cloud (Hyperforce)B2C Commerce / Commerce Cloud (Hyperforce)
Data CloudData Cloud
General (not service specific)General (not service specific)
HerokuHeroku
Marketing Cloud - Account EngagementMarketing Cloud - Account Engagement
Marketing Cloud - AdvertisingMarketing Cloud - Advertising
Marketing Cloud - Engagement (First Party)Marketing Cloud - Engagement (First Party)
Marketing Cloud - Engagement (Hyperforce)Marketing Cloud - Engagement (Hyperforce)
Marketing Cloud Growth Edition and Marketing Cloud Advanced EditionMarketing Cloud Growth Edition and Marketing Cloud Advanced Edition
Marketing Cloud - IntelligenceMarketing Cloud - Intelligence
Marketing Cloud - PersonalizationMarketing Cloud - Personalization
MuleSoftMuleSoft
MuleSoft Government CloudMuleSoft Government Cloud
Own by SalesforceOwn by Salesforce
QuipQuip
Sales EnablementSales Enablement
Salesforce Professional ServicesSalesforce Professional Services
Salesforce Services (First Party)Salesforce Services (First Party)
Salesforce Services (Hyperforce)Salesforce Services (Hyperforce)
SlackSlack
Slack (GovSlack)Slack (GovSlack)
Tableau CloudTableau Cloud
Tableau NextTableau Next
Medical Information System Security Management Guideline (Japan) - Hyperforce2025-12-10
Hyperforce
Salesforce Services (Hyperforce)Salesforce Services (Hyperforce)
Medical Information System Security Management Guideline (Japan) - Slack2025-12-10
AWS
SlackSlack
Information Security Guidelines for CSP (Japan) - First Party2025-12-08
First party
Salesforce Services (First Party)Salesforce Services (First Party)
Information Security Guidelines for CSP (Japan) - Hyperforce2025-12-08
Hyperforce
Salesforce Services (Hyperforce)Salesforce Services (Hyperforce)
Non-functional requirement grades by IPA (Japan) - First Party2025-12-08
First party
Salesforce Services (First Party)Salesforce Services (First Party)

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