Infrastructure and Sub-processors for Professional Services

This documentation describes Approved Sub-processors as defined in the PSDPA, including entities and third-party cloud tools material to the performance of Professional Services that Process Personal Data.

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2024-03-18	-	2024-03-18	-	files.loginToDownload

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2024-03-18

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2024-03-18

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Agentforce & Einstein Platform

Applicable to the services and features branded as: Agentforce (collectively, “Agentforce”) which includes the following features: Agentforce Assistant, Agentforce Sales Coach, Agentforce SDR, Agent

Marketing Cloud - Growth Edition and Marketing Cloud Advanced Edition

Applicable to the services branded as Marketing Cloud Growth Edition and Marketing Cloud Advanced Edition

Quip

Applicable to the services branded as Quip

Sales Enablement

Applicable to the services branded as Sales Enablement (formerly branded as myTrailhead)

Salesforce Professional Services

Applicable to professional services performed by SFDC, its Affiliates, or its or their respective permitted subcontractors under an SOW or Order Form, including the provision of any Deliverables speci

Salesforce Services (First Party)

Applicable to the core salesforce services branded as B2B Commerce on Lightning Experience, Chatter, Consumer Good Cloud, Customer 360 Audiences (Salesforce UCI Org SPARC), Database.com, Einstein Rela