クラウドを対象とするコンプライアンス
Salesforce では包括的なコンプライアンス認定と保証を維持することで、最大の価値とする信頼を証明しています

Marketing Cloud

次のブランド名が付された販売されているサービス(総称して「Marketing Cloud」)に適用可能です。: Advertising Studio(Advertising Audiences、Advertising CampaignsおよびSocial.comを含む)、Datorama、ExactTarget(Email Studio、Journey BuilderおよびMobile Studioを含む)、Interaction Studio、Predictive Intelligence(Predictive Email、Predictive Web、Web & Mobile Analytics、およびWeb Personalizationを含む)、およびSocial Studio。

カテゴリごとのドキュメント

名前最終更新日インフラストラクチャカテゴリ
Salesforce Marketing Cloud Engagement Security White Paper (JP) 2025-02-27 First party 標準アンケート、FAQ、ホワイトペーパー
Salesforce Marketing Cloud Engagement Security White Paper (EN) 2025-02-25 First party 標準アンケート、FAQ、ホワイトペーパー
Vulnerability/Penetration Report Summary - Engagement Web APIs (fka ExactTarget) 2025-02-10 First party 外部セキュリティ評価
Salesforce Hyperforce Infrastructure - DR Summary 2025-02-07 Hyperforce 障害回復 & BCP
ISO 9001:2015 - Salesforce, Inc. 2025-01-31 First party Other Reports and Certificates
Salesforce Data Cloud Security White Paper (JP) 2025-01-31 Hyperforce 標準アンケート、FAQ、ホワイトペーパー
Salesforce Hyperforce Infrastructure and Platform Security White Paper (JP) 2025-01-31 Hyperforce 標準アンケート、FAQ、ホワイトペーパー
Salesforce Enterprise Resilience/BCP Summary 2025-01-29 First party, AWS, Hyperforce 障害回復 & BCP
Digital Operational Resilience Act (DORA) Frequently Asked Questions 2025-01-28 First party, AWS, Hyperforce Digital Operational Resilience Act (DORA)
Digital Operational Resilience Act (‘DORA’) Mapping 2025-01-28 First party, AWS, Hyperforce Digital Operational Resilience Act (DORA)
ISO Statement of Applicability (English) 2025-01-28 First party, AWS, Hyperforce ISO 27001
ISO Statement of Applicability (French) 2025-01-28 First party, AWS, Hyperforce ISO 27001
Salesforce Agentforce & Einstein Generative AI Security White Paper (EN) 2025-01-26 Hyperforce 標準アンケート、FAQ、ホワイトペーパー
Spain ENS High - Corporate Services 2025-01-21 First party Spain Esquema Nacional de Seguridad (ENS)
Spain ENS High - Marketing Cloud Advertising on Hyperforce 2025-01-21 Hyperforce Spain Esquema Nacional de Seguridad (ENS)
MC Personalization Security Defense in Depth Whitepaper 2025-01-15 AWS 標準アンケート、FAQ、ホワイトペーパー
Salesforce Third Party Risk Management Overview 2025-01-02 First party, AWS, Hyperforce 標準アンケート、FAQ、ホワイトペーパー
Vulnerability Management and Response Plan Summary 2025-01-02 First party, AWS, Hyperforce 標準アンケート、FAQ、ホワイトペーパー
HDS Certificate 2024-12-20 First party, AWS, Hyperforce Other Reports and Certificates
ISO/IEC 27001:2022 Certificate 2024-12-20 First party, AWS, Hyperforce ISO 27001
ISO/IEC 27017:2015 Certificate 2024-12-20 First party, AWS, Hyperforce ISO 27017
ISO/IEC 27018:2019 Certificate 2024-12-20 First party, AWS, Hyperforce ISO 27018
NEN 7510-1:2017 Certificate 2024-12-20 First party, AWS, Hyperforce NEN 7510
SOC 2 Report - Advertising Studio on Hyperforce 2024-12-19 Hyperforce SOC 2
SOC 3 Report - Advertising Studio on Hyperforce 2024-12-19 Hyperforce SOC 3
SOC 1 Report - Corporate Services 2024-12-09 First party, AWS, Hyperforce SOC 1
SOC 2 Report - Corporate Services 2024-12-09 First party, AWS, Hyperforce SOC 2
Salesforce Secure Development Lifecycle Overview 2024-12-05 First party, AWS, Hyperforce 標準アンケート、FAQ、ホワイトペーパー
Salesforce Data Cloud Security White Paper (EN) 2024-11-30 Hyperforce 標準アンケート、FAQ、ホワイトペーパー
Salesforce Hyperforce Infrastructure and Platform Security White Paper (EN) 2024-11-30 Hyperforce 標準アンケート、FAQ、ホワイトペーパー
SOC 2 Report - OpenAI 2024-11-25 AWS, Hyperforce SOC 2
[Whitepaper] Salesforce And The HIPAA Security Rule: Securing EPHI In The Cloud 2024-11-19 First party, AWS, Hyperforce HIPAA
HECVAT - Marketing Cloud Engagement 2024-11-14 First party 標準アンケート、FAQ、ホワイトペーパー
Vulnerability/Penetration Report Summary - Agentforce 2024-11-13 Hyperforce 外部セキュリティ評価
Salesforce Security (Incident) Response Plan 2024-09-05 First party, AWS, Hyperforce 標準アンケート、FAQ、ホワイトペーパー
Vulnerability/Penetration Report Summary - MC Intelligence (fka Datorama) 2024-08-27 AWS 外部セキュリティ評価
GDPR - Data Protection Impact Assessments & Salesforce Services 2024-08-14 First party, AWS, Hyperforce GDPR
Vulnerability/Penetration Report Summary - Account Engagement (fka Pardot) 2024-07-29 AWS 外部セキュリティ評価
UK Cyber Essentials Plus Certificate 2024-07-24 First party, AWS, Hyperforce Other Reports and Certificates
Vulnerability/Penetration Report Summary - Engagement (fka ExactTarget) 2024-07-23 First party 外部セキュリティ評価
TX-RAMP - Marketing Cloud Intelligence 2024-07-03 AWS TX-RAMP
Salesforce EU Processor Binding Corporate Rules 2024-07-01 First party, AWS, Hyperforce Salesforce BCR
Salesforce UK Processor Binding Corporate Rules 2024-07-01 First party, AWS, Hyperforce Salesforce BCR
Salesforce Health & Safety Policy 2024-06-26 First party, AWS, Hyperforce, Azure, GCP 障害回復 & BCP
SOC 2 Report - MC Intelligence (fka Datorama) 2024-06-24 AWS, Azure SOC 2
SOC 3 Report - MC Intelligence (fka Datorama) 2024-06-24 AWS, Azure SOC 3
TX-RAMP - Marketing Cloud Advertising Studio on Hyperforce 2024-06-20 Hyperforce TX-RAMP
SOC 2 Report - Marketing Cloud Einstein 2024-06-18 AWS SOC 2
SOC 2 Report - Marketing Cloud Engagement on Hyperforce + Marketing Cloud Growth 2024-06-18 Hyperforce SOC 2
SOC 3 Report - Marketing Cloud Einstein 2024-06-18 AWS SOC 3
SOC 3 Report - Marketing Cloud Engagement on Hyperforce + Marketing Cloud Growth 2024-06-18 Hyperforce SOC 3
Vulnerability/Penetration Report Summary - Advertising Studio 2024-06-18 First party 外部セキュリティ評価
SOC 2 Report - Personalization (fka Interaction Studio) 2024-06-13 AWS SOC 2
SOC 3 Report - Personalization (fka Interaction Studio) 2024-06-13 AWS SOC 3
SOC 2 Report - Marketing Cloud Einstein on Hyperforce 2024-06-10 Hyperforce SOC 2
SOC 2 Report - Marketing Cloud Engagement (fka ExactTarget) 2024-06-10 First party SOC 2
SOC 2 Report - Social Studio 2024-06-10 First party SOC 2
SOC 3 Report - Marketing Cloud Einstein on Hyperforce 2024-06-10 Hyperforce SOC 3
SOC 3 Report - Marketing Cloud Engagement (fka ExactTarget) 2024-06-10 First party SOC 3
SOC 3 Report - Social Studio 2024-06-10 First party SOC 3
ISO/IEC 27001/27017/27018 Certificate - Misc. Services 2024-04-15 AWS ISO 27001
Vulnerability/Penetration Report Summary - Social Studio 2024-04-15 First party 外部セキュリティ評価
Vulnerability/Penetration Report Summary - AI for Marketing (fka MC Einstein) 2024-04-05 AWS 外部セキュリティ評価
Marketing Cloud Engagement & MC Einstein IRAP Cloud Security Assessment Letter 2024-03-27 Hyperforce IRAP
HITRUST Certificate - Engagement 2024-03-21 First party HITRUST
IRAP Assessment Report - Marketing Cloud Engagement and MC Einstein [PROTECTED] 2024-03-05 Hyperforce IRAP
Vulnerability/Penetration Report Summary - Audience Studio (fka DMP, fka Krux) 2023-12-21 AWS 外部セキュリティ評価
SOC 2 Report - Audience Studio 2023-12-18 AWS SOC 2
SOC 3 Report - Audience Studio 2023-12-18 AWS SOC 3
Vulnerability/Penetration Report Summary - Marketing Cloud Mobile (Andr./iOS) 2023-12-14 First party 外部セキュリティ評価
Vulnerability/Penetration Report Summary-Personalization fka Interaction Studio 2023-12-04 AWS, Hyperforce 外部セキュリティ評価
Einstein GPT Security White Paper (JP) 2023-09-29 Hyperforce 標準アンケート、FAQ、ホワイトペーパー
FISC Security Guidelines (Japan) - Marketing Cloud 2023-08-03 First party 標準アンケート、FAQ、ホワイトペーパー
Security Perspective on the Shared Responsibility Model 2023-07-24 First party, AWS, Hyperforce 標準アンケート、FAQ、ホワイトペーパー
Data Privacy Framework (DPF) Registration 2023-07-17 First party, AWS, Hyperforce Privacy Shield
Salesforce Distributed Denial of Service (DDoS) Risk Mitigation Overview 2023-06-12 First party, AWS 標準アンケート、FAQ、ホワイトペーパー
CyberGRX Assessment 2023-03-16 First party CyberGRX
DR Summary - Marketing Cloud Engagement (fka ExactTarget) 2023-02-13 First party 障害回復 & BCP
CSA CAIQ - Engagement (EN) (fka ExactTarget) 2023-01-17 First party CSA STAR
Salesforce Vulnerability Management Program Overview 2022-12-12 First party, AWS, Hyperforce 標準アンケート、FAQ、ホワイトペーパー
Salesforce Enterprise Security Overview (JP) 2022-10-04 First party, AWS, Hyperforce 標準アンケート、FAQ、ホワイトペーパー
Salesforce Security (Incident) Response Plan (JP) 2022-10-04 First party, AWS, Hyperforce 標準アンケート、FAQ、ホワイトペーパー
Personalization (fka Interaction Studio) Security Overview 2022-08-05 AWS 標準アンケート、FAQ、ホワイトペーパー
Security Perspective on the Shared Responsibility Model (JP) 2022-08-02 First party, AWS, Hyperforce 標準アンケート、FAQ、ホワイトペーパー
TISAX Assessment Results 2022-05-30 First party, AWS, Hyperforce TISAX
Salesforce Enterprise Security Overview 2022-03-11 First party, AWS, Hyperforce 標準アンケート、FAQ、ホワイトペーパー
SOC 1 Bridge (Gap) Letter - Advertising Studio on Hyperforce 2022-01-03 Hyperforce SOC 1
SOC 1 Report - Advertising Studio on Hyperforce 2021-12-01 Hyperforce SOC 1
CSA CAIQ - Interaction Studio (EN) 2021-05-18 AWS CSA STAR
DR Summary - Audience Studio 2020-12-11 AWS 障害回復 & BCP
DR Summary - Social Studio 2020-10-12 First party 障害回復 & BCP
DR Summary - Pardot 2020-10-09 AWS 障害回復 & BCP
DR Summary - MC Intelligence (fka Datorama) 2020-09-09 AWS 障害回復 & BCP
International Transfers of EU Personal Data to Salesforce's Services FAQ 2020-07-16 First party, AWS, Hyperforce Privacy Shield
APEC Processor Seal - Salesforce 2020-07-10 First party, Hyperforce APEC Certification for Processors and Controllers