CJIS - MuleSoft Government Cloud

CJIS, or the Criminal Justice Information Services Division, is a division within the Federal Bureau of Investigation (FBI) in the United States. The CJIS (Criminal Justice Information Services) Security Policy establishes and enforces rigorous security standards to protect sensitive criminal justice information. Salesforce Government Cloud Plus has completed an independent security assessment on all the requirements outlined in the Security Policy version 5.9.1 (dated 10/1/2022) demonstrating that the controls implemented properly safeguard Criminal Justice Information (CJI).

See the instructions below for access to those documents.

For Federal Agencies:

1. Download and Complete the FedRAMP Package Access Request Form: Access the form here: https://www.fedramp.gov/assets/resources/documents/Agency_Package_Request_Form.pdf.
2. Submit the Completed Form: Email the completed form to the email address, package-access@fedramp.gov, shown on the form. You must have a .gov or .mil email address to access a FedRAMP Security Package.
3. Wait for Notification: Once the FedRAMP Program Management Office (PMO) reviews and processes your request, Salesforce will receive a notification.
4. Granting Access: Upon receiving the notification from the FedRAMP PMO, Salesforce will grant you access to the Public Sector Document Portal.

For State, Local, Quasi-Governmental Agencies and Implementation Partners:

1. Contact Your Account Executive: Reach out to your designated Account Executive to request access to the security documentation.
2. Granting Access: Once your access is reviewed and approved, Salesforce will grant you access to the Public Sector Document Portal.