DoD IL4 - Salesforce Government Cloud Plus (Hyperforce)

The U.S. Department of Defense (DoD) has unique information protection requirements that extend beyond the common set of requirements established by the Federal Risk and Authorization Management Program (FedRAMP) program. Using FedRAMP requirements as a foundation, the U.S. DoD specifically has defined additional cloud computing security and compliance requirements in their DoD Cloud Computing Security Requirements Guide (SRG). Cloud Service Providers (CSPs) supporting U.S. DoD customers are required to comply with these requirements. The Salesforce Government Cloud has been granted Provisional Authorization (PA) for Impact Level 4 (IL4) from Defense Information Systems Agency (DISA) leveraging Salesforce's FedRAMP Moderate ATO and undergoing additional assessments by independent organizations. This provides DoD mission owners and authorized contractors the ability to utilize the Salesforce Government Cloud to manage Controlled Unclassified Information (CUI), including Personal Identifiable Information (PII) and Protected Health Information (PHI). This also includes data requiring protection from unauthorized disclosure and other mission-critical data. Applicable only to the environment branded and sold as Government Cloud Plus.

For Federal Agencies:

1. Download and Complete the FedRAMP Package Access Request Form: Access the form here: https://www.fedramp.gov/assets/resources/documents/Agency_Package_Request_Form.pdf.
2. Submit the Completed Form: Email the completed form to the email address, package-access@fedramp.gov, shown on the form. You must have a .gov or .mil email address to access a FedRAMP Security Package.
3. Wait for Notification: Once the FedRAMP Program Management Office (PMO) reviews and processes your request, Salesforce will receive a notification.
4. Granting Access: Upon receiving the notification from the FedRAMP PMO, Salesforce will grant you access to the Public Sector Document Portal.

For State, Local, Quasi-Governmental Agencies and Implementation Partners:

1. Contact Your Account Executive: Reach out to your designated Account Executive to request access to the security documentation.
2. Granting Access: Once your access is reviewed and approved, Salesforce will grant you access to the Public Sector Document Portal.