Trust | Compliance

Compliance engineered for the Cloud

Salesforce maintains a comprehensive set of compliance certifications and attestations to validate our #1 value of Trust.

Service Cloud

Salesforce's enterprise CRM applications for customer service, Service Cloud, allow customers to provide customized support to their customers and manage customer accounts and interactions via phone, email, mobile messaging, and social media channels.
Service Cloud

Applicable certifications and documents

Document
Last Updated
Certification
Actions
ASD iRAP Statement of Compliance (Australia)
2018-10-19

IRAP IRAP

2019-06-17

ASIP Santé HDS ASIP Santé HDS

2018-05-16

ASP/SaaS ASP/SaaS

2019-07-05

C5 (ISAE 3000) C5 (ISAE 3000)

2018-03-29

Standard Questionnaires, FAQ's and Whitepapers Standard Questionnaires, FAQ's and Whitepapers

2018-09-26

CS Gold Mark CS Gold Mark

2018-07-01

Disaster Recovery & BCP Disaster Recovery & BCP

2019-09-02

Disaster Recovery & BCP Disaster Recovery & BCP

2019-02-26

Standard Questionnaires, FAQ's and Whitepapers Standard Questionnaires, FAQ's and Whitepapers

N/A

GDPR GDPR

N/A

GDPR GDPR

2019-03-08

HITRUST HITRUST

2019-09-16

Standard Questionnaires, FAQ's and Whitepapers Standard Questionnaires, FAQ's and Whitepapers

2018-12-14

ISO 27001 ISO 27001

2018-12-14

ISO 27017 ISO 27017

2018-12-14

ISO 27018 ISO 27018

2018-08-16

ISO 27001 ISO 27001

2019-07-15

PCI DSS PCI DSS

2019-08-08

Standard Questionnaires, FAQ's and Whitepapers Standard Questionnaires, FAQ's and Whitepapers

2018-07-17

PCI DSS PCI DSS

2018-02-20

PrivacyMark PrivacyMark

N/A

Privacy Shield Privacy Shield

2019-07-01

NEN 7510 NEN 7510

N/A

Salesforce BCRs Salesforce BCRs

2019-09-05

SOC 1 SOC 1

2019-09-05

SOC 1 SOC 1

2019-07-29

SOC 2 SOC 2

2019-05-10

UK Cyber Essentials Plus UK Cyber Essentials Plus

N/A

HIPAA HIPAA

2019-03-04

External Security Assessments External Security Assessments

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